• Security Awareness: Phishing

    Security Awareness: Phishing

    Length of Training: 5 minutes Prerequisites: None This training will help staff identify and report phishing attempts, which are suspicious emails that request passwords, credit card numbers, or other personal information.   Audience: All staff   Produced by Texas Workforce Commission Training and Development Department In collaboration with the Business Operations Division Cybersecurity Department

  • New Grantee Orientation

    New Grantee Orientation

    Length of Training: 1 hour Prerequisites: None Subrecipient Monitors verify that costs meet the following general criteria in order to be considered allowable under a federal or state award. Audience: Other   Produced by Texas Workforce Commission Training and Development Department In collaboration with the TWC Subrecipient Monitoring Division

  • Purchasing Overview: The Basic Processes

    Purchasing Overview: The Basic Processes

    Length of Training: 0.5 hour   Prerequisites: None   This training is recommended for all purchase requesters and approvers and staff who engage with the purchasing department.   You will learn how to:   Identify steps in the procurement cycle.   Understand purchasing thresholds.   Identify different solicitation types.   Audience: Purchase requesters and approvers    Produced by Texas Workforce Commission Training…

  • Representative Training for Career Schools and Colleges

    Representative Training for Career Schools and Colleges

    To comply with statute and TWC rule, career school or college staff who solicit or enroll students must first register as a representative with TWC and pass this computer-based course. This course covers the laws and rules on representatives, admissions, advertising, and the solicitation and admission of students. The course is for school and college…

  • Request For Applications (RFA) Evaluator Training

    Request For Applications (RFA) Evaluator Training

    Type of Training: Computer-based   Length of Training: 0.5 hour   Prerequisites: None   This training provides an overview of the request for application (RFA) process and the roles and responsibilities of an RFA evaluator, which may include:   Attending an evaluation meeting to discuss RFA requirements and goals.   Gathering proposals from competing organizations (offerers).   Evaluating each proposal using…

  • An Introduction to Rapid Process Improvement

    An Introduction to Rapid Process Improvement

    Length: 1 hour Prerequisites: None This computer-based training gives you a basic overview of TWC¿s Rapid Process Improvement (RPI). This training touches on the reason for process improvement, the three philosophies used in RPI, and your role in the process. By the end of this course, you should be able to: Audience: All staff Produced…

  • IRS Information Security

    IRS Information Security

    Length of Training: 0.5 hour   Prerequisites: None   TWC employees, Workforce Solutions office staff, and vendors who may become exposed to federal tax information (FTI) must take this mandatory training annually. FTI is any tax information, such as 1099 data, that originates from IRS tax records.   You will learn how to:   Audience: TWC, Workforce Development Board, and Workforce Solutions…

  • Be the One in the Fight Against Human Trafficking

    Be the One in the Fight Against Human Trafficking

    Length of Training: 1 hour   Prerequisites: None   Eradicating human trafficking in Texas is a priority for Gov. Greg Abbott. The video “Be the One in the Fight Against Human Trafficking” educates Texans about this crime.   Developed by the Office of the Attorney General, the video highlights cases prosecuted in Texas and includes information to help…

  • Email Inventory

    Email Inventory

    Length of Training: 0.5 hour Prerequisites: None TWC employees must retain all records regardless of format, which includes email. In this training, you will review the procedures to inventory official state records located in email accounts. Audience: All staff  Produced by Texas Workforce Commission Training and Development Department In collaboration with Document Services

  • Email Cleanup

    Email Cleanup

    Type of Training: Computer-based   Length of Training: 0.75 hour   Prerequisites: None   Managing email is an essential function of responsible records management. This training provides tips and best practices for effectively “cleaning” your email regularly, which includes identifying and classifying email for record retention requirements.   Audience: All staff  Produced by Texas Workforce Commission Training and Development…