Length of Training: 7 hours
Prerequisites: None
This four-part recorded training session will guide you through performing essential case management functions for the Choices program within the WorkinTexas.com (WIT) system. You will learn how to navigate the site efficiently, manage applicant data from registration to eligibility, and document participant services and achievements.
After this training, you will be able to:
- Apply terms, concepts, and features to navigate the WorkinTexas.com (WIT) website efficiently.
- Perform system registration on behalf of program applicants.
- Search for and assist system-registered individuals.
- Perform data entry to determine eligibility for Choices program applicants.
- Provide program services and document participant needs and achievements.
- Manage ancillary responsibilities such as case notes, communications, and assessments.
Audience: TWC, Workforce Development Board, and Workforce Solutions office staff
Produced by
Texas Workforce Commission
Training and Development Department
